Diagnosing Machine Problems with John Deere Connected Support

July 2, 2019

Operating John Deere machinery out in the field can be simple, but what happens when you run into unexpected problems? Deere has an answer for that: John Deere Connected Support. With this solution, you’re never far from an answer to your most pressing concerns.

Connecting Your Machine

Once your machine is connected to the Deere system, you can monitor alerts from the equipment remotely. This means that you don’t need to be directly in the cab to diagnose problems. With Connected Support, you can also view the in-cab display from wherever you are and pinpoint the location of your machine, as well as its prior path and coverage. Finally, you can monitor fuel level and idle time, all by simply making sure your equipment is connected to the Deere system.

Dealer Access

After your machine is connected to the Deere system, your dealer can also monitor all of the alerts that come from the equipment. This allows them to diagnose problems remotely to get you up and running faster. Similar to your access, your dealer also has access to your in-cab display to help you set up your machine. He or she can also perform software updates directly from the dealership, reducing your downtime.

John Deere Operations Center

The John Deere Operations Center is a set of virtual tools that you can access via the internet to manage your operation. As data is collected by these tools, you can gauge your performance over time, collaborate with others who support your operation, and create action plans, prioritizing jobs and communicating next steps to others.

MyOperations and MyAnalyzer Apps

With these apps, you can easily leverage data from your connected equipment while on the go. This allows you to have quick access to all of your information, directly in your pocket.

Collecting Data

By collecting data over time, you can determine which practices work – and which ones don’t – ultimately saving your time and boosting your efficiency. You can also learn which inputs and rates work best and identify ways to improve yield consistency across your farm. Studies have shown that decisions made based on multiple years of data tend to be more accurate. Data ultimately allows you to share your information quickly and easily with experts to add more depth.

If you have any questions about John Deere Connected Support, you can contact your local John Deere dealer.

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