This excerpt was originally posted on the John Deere, Straightforward Blog May 4, 2011. You can view the original post here.
When it comes to customer service, Magnum Products, one of John Deere Power Systems; key OEM Partners, is known for keeping their customers on the forefront of everything they do. We had the chance to catch up with Mark Hanson, Vice President of Sales and Marketing, Magnum Products, at CONEXPO to learn more about their latest IT4 equipment and customer driven philosophy.
How do you define customer service? John Deere wants to know how we can help you in the changing regulatory environment of IT4.